Tell us what it's for
UK passport, baby's first passport, a visa, or an ID card — the size, background and framing rules differ, so this is confirmed before the camera comes out.
Book or arrive
Book a slot online or call ahead to check current availability.
Get positioned
Plain light background, neutral expression, head and shoulders framed to the exact spec for your document type.
Photo taken
Several shots are taken so there's a genuine choice, not just one attempt.
Check it on screen
You see the shot before anything is finalised, so there are no surprises later.
Leave with your photo
Printed copies, a digital file, or both — ready to submit with your application.
Most people booking aren't sure exactly what's allowed — glasses, hair, expression, background. That's the point of having someone who does this daily: you don't need to arrive knowing the rules, just what the photo is for.